Senior Technical Consultant - Remote

Overview

The Sr. Technical Consultant role is primarily responsible for discussing technical requirements with Clients and tailoring recommendations for configuring and delivering Alkami’s software products to meet their needs. You will be a part of a team responsible for implementing complex enterprise banking software solutions.

In Short

• Serves as the primary technical consulting resource for 3-4 digital banking conversion projects
• Ability to independently handle complex on-site client discussions and virtual working sessions
• Conduct complex solution design sessions to gather client information and project requirements
• Identify project risk, proactively mitigate, and raise concerns to the leadership team
• Works daily tasks independently and assists other team members with their work as necessary
• Assists internal project resources and external customers with Alkami platform functionality questions and best practices
• Provides subject matter expertise and engages cross-functionally in at least one area of the Alkami platform
• Mentors other team members and assists the organization with knowledge transfer
• Provides contributions to process improvement initiatives

Requirements

• 5+ Years of technical background and experience
• 5+ Years of customer-facing and client-interaction experience
• 3+ Years of application troubleshooting or experience in the financial technology industry
• Bachelor’s degree preferred but not required
• Previous financial technology experience
• Previous experience conducting presentations and leading group conversations
• Strong analytical skills
• Capability to communicate complex and technical topics to an audience of varying technical competency
• Ability to handle and prioritize multiple projects at once
• Previous process improvement and documentation experience

Benefits

• Remote-first environment
• Unlimited paid time off
• 401(k) with employer match