Senior Solution Consultant - Customer Industry Workflows - Remote

Overview

As a member of our Solution Consulting team, you will have a major impact on our future success by supporting our Customer Workflows product sales.

In Short

• Work in Customer & Industry Workflows, one of ServiceNow’s fastest growing business units.
• Support product sales as a technical and domain expert of a client-facing sales team.
• Lead discovery workshops to determine customers' challenges and give product demonstrations.
• Answer product feature and technical questions from customers and partners.
• Provide feedback to product management about product enhancements.
• Share and learn best practices with other Solution Consultants.
• Stay current on competitive analysis and market differentiation.
• Support marketing events including executive briefings and trade shows.
• Create customer value across several industries.

Requirements

• 5 years of pre-sales solution consulting or sales engineering experience.
• 1-2 years of experience with Customer Service, Customer Experience, workflow, Field Service or BPM software.
• Ability to provide compelling presentations and product demonstrations.
• Creative problem-solving skills and a flexible mindset.
• Territory management skills and pipeline building.

Benefits

• Base pay of $116,475 - $180,600, plus equity and variable compensation.
• Competitive On Target Earnings (OTE) incentive compensation structure.
• Health plans, including flexible spending accounts.
• 401(k) Plan with company match.
• Flexible time away plan and family leave programs.