Senior Solution Architect - Workflow Design Studio - Remote

Overview

The Senior Solution Architect in the Workflow Design Studio will drive innovative solutions and co-innovate with customers to fuel their digital transformation through a collaborative approach.

In Short

• Collaborate with customers to co-innovate solutions.
• Work in a cross-functional team applying Design Thinking.
• Deliver tailored solutions on the ServiceNow platform.
• Facilitate design thinking workshops with diverse stakeholders.
• Build trust with customers through consultative approaches.
• Architect and develop innovative solutions leveraging AI.
• Engage with customers to understand their challenges.
• Utilize ServiceNow ecosystem for solution development.
• Demonstrate platform capabilities and prototype solutions.
• Drive customer success through thought leadership.

Requirements

• 5+ years of experience in solution architecture.
• 4+ years of experience with ServiceNow.
• Strong collaboration and communication skills.
• Experience in integrating AI into workflows.
• Ability to facilitate workshops with clients.
• Excellent project management skills.
• Strong people skills and relationship-building abilities.
• Willingness to learn new technologies.
• Ability to articulate strategic vision to stakeholders.
• Experience in a fast-paced, collaborative environment.

Benefits

• Opportunity to work on innovative projects.
• Collaborative work environment.
• Flexibility in work arrangements.
• Access to cutting-edge technologies.
• Professional development opportunities.
• Inclusive and diverse workplace culture.
• Support for work-life balance.
• Competitive compensation and benefits.
• Engagement in meaningful challenges.
• Autonomy in driving customer engagement.