Senior Solution Architect - Workflow Design Studio - Remote

Overview

The Senior Solution Architect will drive innovative solutions and support customers in their digital transformation journey using ServiceNow's platform.

In Short

• Collaborate with customers to co-innovate solutions.
• Work in a cross-functional team to develop tailored solutions.
• Facilitate design thinking workshops with diverse stakeholders.
• Architect and develop innovative solutions on the Now Platform.
• Build trust with customers through consultative engagement.
• Utilize AI and emerging technologies in solution development.
• Deliver outcome-driven solutions aligned with business goals.
• Engage with customers to understand their unique challenges.
• Drive meaningful change through strategic engagement.
• Embrace a lean, human-centered approach to innovation.

Requirements

• 5+ years of experience in solution architecture.
• 4+ years of experience with ServiceNow platform.
• Strong collaboration and communication skills.
• Experience in facilitating client-facing workshops.
• Ability to quickly learn new technologies.
• Excellent project management skills.
• Strong synthesis and written communication skills.
• Relationship-building capabilities.
• Experience in integrating AI into workflows.
• Ability to work in a fast-paced environment.

Benefits

• Competitive salary and equity options.
• Health plans and flexible spending accounts.
• 401(k) Plan with company match.
• Flexible time away plan and family leave programs.
• Inclusive work environment valuing diverse backgrounds.