Senior Industry Solutions Enablement Manager - Remote

Overview

As a key member of ServiceNow’s Global Enablement team, the Senior Industry Solutions Enablement Manager is responsible for designing, delivering, and optimizing learning experiences that empower our field organizations to sell with confidence, clarity, and industry relevance. This role bridges product and industry acumen with enablement strategy, ensuring our sellers can articulate customer-specific value, navigate complex buying cycles, and drive growth across verticals. We’re looking for a candidate with a bold, AI-first mindset, someone who doesn’t just use AI tools, but embeds them into the way we design, deliver, and measure programs.

In Short

• Lead the development and execution of industry solution learning strategies.
• Showcase real-world AI-first approaches in program content.
• Collaborate with various teams to align enablement with business priorities.
• Integrate AI tools into program creation and delivery.
• Translate product insights into field-ready enablement materials.
• Continuously refine enablement programs based on feedback.
• Design and execute learner engagement initiatives.
• Monitor adoption metrics to inform future iterations.

Requirements

• Bachelor’s degree in Business, Marketing, Education, or related field.
• 10+ years of experience in sales or enablement roles.
• Proven experience in solution selling and industry-specific solutions.
• Strong understanding of product marketing and sales enablement methodologies.
• Exceptional communication and stakeholder management skills.
• Self-directed and proactive mindset.
• Comfortable managing multiple priorities.

Benefits

• Flexible work environment.
• Inclusive culture with equal opportunity.
• Support for professional development.
• Access to advanced tools and technologies.