Principal Engagement Manager, Federal - Secret Clearance - Remote

Overview

The Principal Engagement Manager will oversee key initiatives and projects to enhance customer value and drive innovation within the organization.

In Short

• Manage cross-functional projects and teams.
• Provide regular updates to customers and internal teams.
• Navigate each phase of the project effectively.
• Participate in strategic initiatives influencing project direction.
• Develop and present value propositions to customers.
• Mentor team members to achieve engagement deliverables.
• Identify and propose solutions for project gaps.

Requirements

• Active Security Clearance required.
• Experience integrating AI into workflows.
• 12+ years in high-tech/SaaS industry.
• 8+ years in Customer Engagement roles.
• Experience with ServiceNow products.
• Strong project management skills.
• Excellent documentation and presentation skills.
• Experience with analytics and KPIs.
• Strong critical thinking and negotiation skills.
• BS/BA degree in a related field preferred.

Benefits

• Flexible work environment.
• Opportunity for professional growth.
• Inclusive company culture.
• Access to innovative technologies.
• Competitive salary and benefits.