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Global Advisory Council Engagement Manager - Reporting and Insights - Remote

Posted 3 days ago
Data Analysis
Full Time
USA

Overview

The Global Advisory Council Engagement Manager will play a pivotal role in articulating the value of the Global Advisory Council, managing customer engagements, and providing insights through data analysis.

In Short

  • Own the collection and analysis of program data to demonstrate value.
  • Develop and improve dashboards for engagement metrics.
  • Collaborate with teams to define success metrics and reporting frameworks.
  • Ensure data integrity across internal systems.
  • Identify data-driven insights to communicate program impact.
  • Track customer interactions and report on engagement effectiveness.
  • Coordinate schedules between GAC members and customers.
  • Prepare tailored data reports for leadership meetings.
  • Drive strategic business decisions using data insights.
  • Showcase expertise in dashboard and visualization tools.

Requirements

  • Strong experience with data analysis and reporting tools.
  • Advanced skills in Excel and CRM systems.
  • Ability to craft compelling narratives from data.
  • Effective communication skills with senior leaders.
  • Highly organized and detail-oriented.
  • Able to manage multiple data streams effectively.
  • Customer-centric mindset with a focus on relationship-building.
  • Agile and solution-focused in a dynamic environment.
  • Bonus: Proficiency in French or German.

Benefits

  • Opportunity to leverage analytical expertise.
  • Drive strategic business decisions and influence high-level strategies.
  • Career growth in data-driven strategy.
  • Visibility across leadership teams.
  • Develop storytelling skills through data.
  • Contribute to high-impact executive programs.
  • Optimize critical reporting tools for executives.
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ServiceNow

ServiceNow, founded in 2004 in San Diego, California by visionary engineer Fred Luddy, has grown into a global market leader in innovative AI-enhanced technology. With a customer base exceeding 8,100, including 85% of the Fortune 500®, ServiceNow offers a powerful cloud-based platform that connects people, systems, and processes. The company is dedicated to empowering organizations to work smarter, faster, and better, and is on a mission to make the world work better for everyone.

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