Client Director - Retail - Remote

Overview

The Client Director for Retail at ServiceNow will manage executive relationships and drive business growth within established accounts, leveraging AI solutions to enhance customer experience.

In Short

• Lead client relationship management for major accounts.
• Collaborate with internal teams to develop tailored ServiceNow solutions.
• Drive growth and oversee deployment of global resources.
• Build trust with stakeholders at all levels.
• Develop strategic roadmaps for clients and teams.
• Achieve financial targets related to licenses and renewals.

Requirements

• 10+ years in client management and account strategy.
• 5+ years as a Client Director or equivalent.
• Experience with IT Service Management and sales solutions.
• Proven track record of exceeding sales targets.
• Experience leading virtual teams.
• Understanding of macro-level IT business needs.
• Willingness to travel up to 50%.
• Must reside near Bentonville, Arkansas.

Benefits

• Flexible work environment.
• Inclusive workplace culture.
• Opportunities for professional growth.
• Access to innovative technology.
• Competitive salary and benefits package.