Advisory Solution Consultant – CRM (Transportation & Logistics) - Remote

Overview

As an Advisory Solution Consultant at ServiceNow, you will play a pivotal role in transforming customer operations through CRM solutions tailored for the Transportation & Logistics sector.

In Short

• Lead technical sales cycles for CRM solutions in Transportation & Logistics.
• Collaborate with sales and customer teams to define account strategies.
• Conduct tailored discovery sessions and solution vision creation.
• Deliver industry-specific demos for various roles within logistics.
• Align product roadmaps with customer feedback.
• Support RFPs/RFIs with strategic insights.
• Promote best practices in enterprise support models.
• Mentor on CRM trends in transportation logistics.
• Engage in marketing activities for pipeline generation.

Requirements

• 7+ years in Solution Consulting or Sales Engineering.
• 5+ years of CRM/Customer Experience expertise.
• Familiarity with Transportation & Logistics workflows.
• Strong communication and storytelling abilities.
• Experience in a collaborative, matrixed environment.
• Self-starter with adaptability in fast-paced settings.

Benefits

• Flexible work personas.
• Inclusive and accessible work environment.
• Opportunities for professional growth.
• Participation in innovative projects.