IT Support Specialist - Remote

Overview

The IT Support Specialist will take ownership of day-to-day IT operations, ensuring a smooth and secure work environment while collaborating with teams across the company.

In Short

• Act as the first line of support for technical issues.
• Coordinate onboarding and offboarding of employees.
• Administer user accounts and permissions across key tools.
• Maintain and update internal lab infrastructure.
• Help enforce security policies and promote good cybersecurity hygiene.
• Track and manage company assets.
• Support backup operations and assist in data recovery.
• Collaborate with key stakeholders on IT initiatives.
• Work in a dynamic, hands-on environment.
• Join a fast-growing startup revolutionizing browser security.

Requirements

• 2–3 years of hands-on IT support experience.
• Solid knowledge of Google Workspace and Microsoft 365.
• Experience troubleshooting major operating systems.
• Hands-on experience with VMware.
• Basic networking knowledge.
• Strong communication skills.
• Certifications in IT support or security are a plus.
• Experience in IT process automation is beneficial.

Benefits

• Be part of an innovative environment.
• Work with industry experts.
• Engage with cutting-edge technology.
• Join a team recognized for leadership in cybersecurity.
• Opportunity to make a real impact.