Remote Otter LogoRemoteOtter

Customer Experience Intern - Remote

Posted 9 weeks ago
Customer Service
Internship
USA
$25 USD/hour

Overview

As a Customer Experience Intern at SentinelOne, you will play an important role in helping our customers succeed by being involved in various projects related to the SentinelOne Customer Portal and Community.

In Short

  • Ensure positive portrayal of SentinelOne as a reliable security solutions provider.
  • Collaborate with the Customer Experience team for customer success.
  • Facilitate content for Community posts and discussions.
  • Participate in Community events and webinars.
  • Assist in testing use cases in the Community sandbox environment.
  • Review analytics and generate monthly reports.
  • Provide support for Community-related items.
  • Assist in creating one-pagers and videos.
  • Ensure projects meet documentation quality expectations.

Requirements

  • Currently enrolled in a degree-seeking program with graduation expected in 2026.
  • Exposure to Salesforce Communities.
  • Interest in content creation and video editing.
  • Enthusiastic and confident communicator.

Benefits

  • 1:1 mentorship.
  • Opportunity to work on challenging projects.
  • Training and development opportunities.
  • Networking with recent grads and employees.
  • Leadership speaker series.
  • Fun events!
SentinelOne logo

SentinelOne

SentinelOne is a pioneering cybersecurity company that is shaping the future of digital security through its advanced XDR platform. This platform automatically prevents, detects, and responds to threats in real-time, utilizing patented AI models to provide autonomous protection. With a strong emphasis on quality and innovation, SentinelOne empowers organizations with full transparency across their networks, enabling them to effectively combat cyber threats at every stage of the attack lifecycle. The company fosters a collaborative and values-driven culture, where trust, accountability, and ingenuity are paramount, and encourages team members to drive success through innovative problem-solving.

Share This Job!

Save This Job!

Similar Jobs:

QGenda logo

Customer Experience Intern - Remote

QGenda

18 weeks ago

Join QGenda as a Customer Experience Intern to support exceptional customer experiences and assist with project-based assignments.

GA, USA
Internship
Customer Service
Vimeo logo

Customer Experience Intern - Remote

Vimeo

20 weeks ago

Join Vimeo as a Customer Experience Intern to enhance customer satisfaction and gain hands-on experience.

NY, USA
Internship
Customer Service
25USD/hour
GameChanger logo

Customer Experience Intern - Remote

GameChanger

24 weeks ago

Join GameChanger as a Customer Experience Intern to enhance user experiences and gain valuable skills in a remote setting.

USA
Internship
Customer Service
$30/hour
Atomic logo

Customer Experience Intern - Remote

Atomic

26 weeks ago

Join Atomic as a Customer Experience Intern to enhance customer interactions and gain valuable experience in company building.

USA
Part-time
Customer Service
Spotahome logo

Customer Experience Internship - Remote

Spotahome

17 weeks ago

Join Spotahome as a Customer Experience Intern to support the Operations team and learn about enhancing customer journeys in a remote, international environment.

Worldwide
Internship
Customer Service
700 EUR/month