Success Manager - UK - Remote

Overview

We're seeking a dynamic Success Manager who excels in customer engagement and has a strong understanding of video content. This role focuses on enterprise-level success services, including presenting our unique offerings, leading product demonstrations, conducting strategic video consultations, designing video products, user onboarding, and content planning.

In Short

• Deliver user onboarding, training, and platform demos.
• Provide strategic video consultations and identify content gaps.
• Develop tailored content plans aligned with brand goals.
• Use the 90 Seconds Video Productization app.
• Build and maintain strong client relationships.
• Correlate and present customers' video purchase data.
• Manage the entire relationship of a set of customers.
• Review customers' current video strategies and provide recommendations.
• Stay updated with trends in video content consumption.
• Collaborate on educational materials and workshops.

Requirements

• Exceptional presentation skills in remote settings.
• Strong customer management and success experience.
• Experience in leveraging AI tools for efficiencies.
• Knowledge of video creation processes and formats.
• Experience in a production environment.
• Understanding of various video types for media.
• Ability to tailor solutions to client needs.
• Confident in navigating and utilizing technology.
• Experienced in content planning and trend analysis.
• Problem solver in dynamic environments.

Benefits

• Opportunity to work in a dynamic and innovative environment.
• Collaboration with talented teams.
• Engagement with a variety of clients and projects.
• Professional development opportunities.
• Access to the latest technology and tools.