Office Assistant - Customer Service & Administrative Support - Remote

Overview

The Office Assistant supports daily customer communication, appointment coordination, and administrative workflows while assisting leadership and sales teams in keeping operations organized and efficient.

In Short

• Handle inbound customer inquiries via phone, email, and text
• Provide service, pricing, and appointment information
• Schedule consultations and installation appointments
• Qualify potential clients using provided scripts
• Request customer feedback and reviews after project completion
• Support sales staff with scheduling and follow-ups
• Track tasks and appointment completion
• Maintain calendars and customer records
• Assist in internal coordination and administrative tasks
• Comfortable working remotely and independently

Requirements

• Experience in customer service or administrative roles
• Strong phone communication skills
• Ability to multitask and manage schedules
• Professional English fluency
• Comfortable working remotely and independently

Benefits

• Work from home flexibility
• Opportunity to support a leading company
• Engagement with diverse clients
• Development of customer service skills
• Supportive team environment