Remote Otter LogoRemoteOtter

Virtual Assistant - Customer Service & Administrative Support - Remote

Posted 2 days ago
Customer Service
Full Time
Guatemala
$1,200 USD/month

Overview

The Virtual Assistant will be a key point of contact for customers and the internal team, ensuring smooth communication, efficient scheduling, and accurate payment processing.

In Short

  • Work remotely as a Virtual Assistant for customer service and administrative support
  • Handle customer inquiries and schedule appointments
  • Provide administrative assistance and keep accurate records
  • Manage payment collections and ensure positive customer relations
  • Communicate effectively with customers and staff
  • Organize schedules using scheduling software
  • Work independently with minimal supervision
  • Utilize CRM and other software tools
  • Full-time schedule Monday to Friday
  • Compensation of $1,200 USD per month

Requirements

  • Excellent communication skills in English (verbal and written)
  • Prior experience in customer service, scheduling, or administrative roles preferred
  • Strong organizational and multitasking skills
  • Reliable internet connection and professional home office setup
  • Ability to work independently
  • Familiarity with CRM, scheduling software, or VoIP systems is a plus

Benefits

  • Work from home flexibility
  • Be part of a well-established brand
  • Opportunity to contribute to customer satisfaction
  • Engage in a supportive team environment
  • Gain experience in customer service and administrative roles
Scalesource logo

Scalesource

Scalesource is a prominent player in the fencing industry, recognized as one of the nation's leading companies providing high-quality residential and commercial fencing solutions. The company prides itself on its professionalism, efficiency, and unwavering commitment to customer satisfaction, ensuring a seamless experience from the initial contact through to the final installation. With a focus on delivering exceptional service, Scalesource is dedicated to building long-term relationships with its customers while maintaining a supportive and organized work environment for its team.

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