IAM/IGA Technical Account Manager - Remote

Overview

The IAM/IGA Technical Account Manager at Saviynt is responsible for managing relationships with key accounts, providing technical support, and ensuring successful implementation of Saviynt's identity solutions. This role requires a seasoned professional with a strong background in identity governance and administration.

In Short

• Communicate with customers and internal teams to explain products and implementation schedules.
• Assist in Pre-Sales activity and analyze business and technical requirements.
• Demonstrate products to customers and explain how they meet customer needs.
• Produce Service implementation estimates and plans.
• Oversee the successful delivery of Professional Services.
• Manage ongoing relationships with customers.
• Identify areas for improved service and reduced support costs.
• Communicate the Saviynt vision and product roadmap.
• Manage upsell and cross-sell opportunities.
• Drive expansion opportunities.

Requirements

• Minimum of 8 years of experience in Identity Governance and Administration or Identity and Access Management.
• Experience leading delivery projects with successful solution outcomes.
• Professional experience in an enterprise software company or systems integrator.
• Experience interfacing and communicating with clients.
• Experience managing multiple projects.
• Familiarity with web technologies and databases.
• Experience with identity management provisioning systems.
• Security software or internal IT audit experience is a plus.

Benefits

• Medical, Dental, Vision, Life Insurance.
• 401K.
• Unlimited PTO.
• Sick Time.
• Holiday Parties.
• Daily Catered Lunches.
• Employee Recognition Programs.
• Team Socials.