Senior Support Training Specialist - Remote

Overview

The Senior Support Training Specialist role at Samsara involves joining a dynamic team to develop learning strategies and content aimed at improving customer success and operational efficiency.

In Short

• Join a creative team focused on customer education.
• Develop learning strategies and content for various customer personas.
• Utilize AI-driven tools for instructional development.
• Collaborate with cross-functional teams to meet training needs.
• Design engaging assessments and learning experiences.
• Maintain and update training materials regularly.
• Support the growth and success of Samsara's customers.
• Work remotely with some location restrictions.
• Be a thought leader in instructional design within the company.
• Contribute to the overall mission of improving physical operations.

Requirements

• Knowledge of instructional design best practices.
• Ability to communicate technical information effectively.
• Experience in learning design within a software/SaaS environment.
• Collaboration and teamwork skills.
• Attention to design aesthetics.
• Familiarity with tools like Articulate, Camtasia, and Adobe Suite.
• 3-5+ years of relevant experience.
• Spanish language skills are a plus.

Benefits

• Competitive total compensation package.
• Employee-led remote and flexible working options.
• Health benefits and additional perks.
• Opportunities for professional growth and development.
• Inclusive work environment with equal opportunity for all.