Manager, Sales and Contract Administration - Remote

Overview

Samsara is seeking a highly motivated and strategic Sales Operations Manager to lead a team of analysts responsible for executing and optimizing critical pre-sales and post-sales processes that support our Account Executives.

In Short

• Lead and manage a high-performing team of Sales & Contract Administrators.
• Oversee execution of complex, high-volume post-sales processes.
• Act as the primary escalation point for the team.
• Build and maintain strong partnerships with Sales, Finance, Legal, and Customer Success teams.
• Engage directly with customer procurement teams.
• Identify bottlenecks and opportunities for improvement.
• Define and track team KPIs.
• Champion Samsara’s cultural principles.
• Hire, develop and lead an inclusive, engaged team.

Requirements

• 5–8 years of experience in Sales Operations or similar roles.
• Demonstrated ability to lead operational teams.
• Strong organizational and prioritization skills.
• Fluent in English with excellent communication abilities.
• Experience resolving escalations and collaborating cross-functionally.
• High attention to detail and strong critical thinking skills.
• Proficiency in Salesforce; familiarity with Zendesk and/or NetSuite a plus.
• Adaptable, resourceful, and proactive in a dynamic environment.

Benefits

• Competitive total compensation package.
• Employee-led remote and flexible working.
• Health benefits.
• Samsara for Good charity fund.