Solutions Manager - Remote

Overview

The Solutions Manager role at Williams Lea involves developing and applying solutions for clients, supporting business development and operations to deliver profitable solutions.

In Short

• Expert in sector and service solutions.
• Establish quality service delivery standards.
• Oversee training and implementation plans.
• Conduct due diligence and discovery for solutions.
• Identify profit enhancement opportunities.
• Develop relationships with stakeholders.
• Support strategic sales opportunities.
• Document gaps and risks for solutions.
• Encourage innovation and service improvements.
• Regularly report on achievements and issues.

Requirements

• Bachelor’s degree or equivalent experience.
• Over 6 years of experience in legal or banking services.
• Proven track record in implementing solutions.
• Excellent client service skills.
• Experience in managing complex solutions.
• Strong communication skills.
• Ability to coordinate teams in a virtual environment.
• Problem-solving skills.
• Financially astute with operational recommendations.
• Experience in training and developing teams.

Benefits

• Medical, dental, and vision coverage.
• Paid time off and disability insurance.
• 401(k) with company match.
• Life insurance and other voluntary coverages.
• Parental leave and tuition assistance.
• Employer/partner discounts.