Head of Payment Operations - Remote

Overview

We’re looking for an entrepreneurial and execution-driven Head of Payment Operations to lead all aspects of Remotepass’s fintech stack; including payments, cards, and future financial products. You’ll define and implement our fintech roadmap, drive product innovation, manage strategic partnerships, and ensure world-class reliability and compliance.

In Short

• Define and execute the overall fintech strategy, roadmap, and operating model.
• Lead fintech product development across payments (pay-ins/pay-outs), cards, and future products.
• Build and manage strategic partnerships with banks, PSPs, and fintech infrastructure providers.
• Negotiate commercial terms and identify opportunities for innovation and cost optimization.
• Develop scalable operations for payment execution, reconciliation, vendor management and risk management.
• Partner with Compliance and Legal to ensure adherence to AML, licensing, and regulatory frameworks.
• Oversee analytics and P&L across all fintech products; use data to drive performance improvements.
• Partner with Product and Engineering to automate processes, launch new fintech capabilities, and improve user experience.
• Ensure reliability, resilience, and operational integrity of all payment systems and infrastructure (business continuity, disaster recovery, SLA monitoring).
• Build, lead and mentor the fintech/payments team, set objectives, monitor performance, cultivate a culture of operational excellence, innovation and accountability.

Requirements

• Proven experience in fintech, payments, or related fields.
• Strong leadership and team management skills.
• Expertise in product development and strategic partnerships.
• Knowledge of compliance and regulatory frameworks.
• Analytical mindset with a focus on data-driven decision-making.
• Excellent negotiation and communication skills.
• Ability to drive innovation and operational excellence.
• Experience in managing P&L and financial performance.
• Strong problem-solving skills and adaptability.
• Passion for fintech and emerging financial technologies.

Benefits

• Competitive salary and performance-based bonuses.
• Flexible work environment with remote work options.
• Opportunities for professional development and growth.
• Collaborative and innovative company culture.
• Health and wellness benefits.
• Work with a talented and passionate team.
• Impactful role in a growing fintech company.
• Access to the latest financial technologies and tools.
• Opportunity to shape the future of payment operations.
• Supportive leadership and mentorship.