Payment Operations Lead - Remote

Overview

We're seeking a process-driven and technically proficient Payment Operations Lead to build and scale our financial operations infrastructure from the ground up. This is a high-agency, execution-heavy role - ideal for someone who thrives in ambiguity, has strong crypto/fiat payments experience, and wants to be a foundational builder.

In Short

• Own and execute the end-to-end settlement lifecycle: ACH/wire processing, crypto swaps, reconciliation, exception handling, and transaction validation.
• Design a scalable reconciliation processes across fiat/stablecoin flows.
• Support the design and implementation of Bastion’s SOC1 control framework.
• Build stablecoin operational readiness across mint/redeem workflows.
• Monitor bank and exchange partners for daily operations.
• Create customer-facing reporting and internal dashboards.
• Serve as the point of contact for exception management across payments.
• Collaborate cross-functionally with Product, Engineering, and Compliance.
• Support the implementation of a Treasury Management System (TMS).

Requirements

• 7-10+ years of experience in financial operations, treasury operations or crypto payment processing.
• Strong understanding of fiat and crypto flow of funds.
• Proven ability to design from first principles and scale systems.
• Experience with Banking and Exchange APIs, reconciliation tooling, and TMS.
• Demonstrated ownership of SOC1 controls and internal audit readiness.
• Highly detail-oriented operationally rigorous and able to work independently.
• Self-starter with strong communication skills.

Benefits

• Bastion provides equal employment opportunities to all employees and applicants.
• Prohibits discrimination and harassment of any type.
• Participates in E-Verify to authorize eligibility of employment.