Payment Operations, EMEA Lead - Remote

Overview

As the Payment Operations, EMEA Lead, your primary responsibility will be to ensure the success and accuracy of all payment flows within Aspire’s platform in EMEA. You will play a pivotal role in managing the operations and owning the KPIs of Aspire’s payment products in the region to drive exceptional performance and ensure compliance with regulatory frameworks in new markets.

In Short

• Oversee daily payment processing (domestic and cross-border).
• Track and improve payment success rates and processing time.
• Optimize treasury and payment systems.
• Ensure accurate reconciliation between Aspire and payment partner accounts.
• Manage and resolve payment escalations and incidents.
• Collaborate with stakeholders from various departments.
• Manage operational relationships with payment service providers.
• Ensure the successful launch of new payment rails in EMEA.
• Ensure compliance with local and international regulatory requirements.
• Lead a team of payment analysts based in APAC and EMEA.

Requirements

• At least 8+ years work experience in fintech managing payments processing.
• Proactive problem-solving skills.
• Strong analytical abilities related to payment flows.
• Background in scaling payment systems in a high-growth environment.
• Ability to manage external relationships with payment providers.
• Understanding of payment-related compliance and regulations.
• Strong communication and coordination skills.
• Ability to support the launch of payment operations in new markets.

Benefits

• Uncapped flexible annual leave.
• Hybrid work arrangement.
• Training subsidy for professional growth.
• Wellness benefit.
• Team bonding budget.
• Flexibility to work from anywhere (for up to 90 days per annum).