Benefits Operations Specialist - Remote

Overview

This is an exciting time to join Remote and make a personal impact in the global employment space joining our Benefits team as Benefits Operations Specialist.

In Short

• Develop yourself as an experienced international Benefits Specialist.
• Process and solve tickets and escalations in Zendesk/e-mail.
• Provide support regarding benefits plans and invoicing.
• Execute data-related tasks with care and precision.
• Help define and execute on Standard Operating Procedures.
• Work closely with the Benefits team and other departments.
• Maintain operations process documents and streamline processes.
• Research and distill knowledge in Notion.
• Be proactive and take ownership in your role.
• Champion Remote's values and Benefits team goals.

Requirements

• Experience in HR Operations - employee Benefits.
• Excellent customer service skills.
• Strong organizational and time management skills.
• Strong verbal, written, and interpersonal skills.
• Ability to work in a fast-paced environment.
• Proficient in Zendesk, Notion, Slack, Google Suite.
• Fluent in English.
• Remote work experience is a plus.

Benefits

• Work from anywhere.
• Flexible paid time off.
• Flexible working hours.
• 16 weeks paid parental leave.
• Mental health support services.
• Stock options.
• Learning budget.
• Home office budget & IT equipment.
• Budget for local in-person social events or co-working spaces.