Medical Biller - Remote

Overview

We are seeking a knowledgeable and detail-oriented Medical Biller with hands-on experience in payment posting and accounts receivable (A/R) follow-up. This role will support our revenue cycle operations remotely, ensuring claims are processed accurately, payments are posted correctly, and outstanding balances are pursued with diligence.

In Short

• Post patient payments accurately to the correct accounts, charges, and service dates.
• Identify and post contractual adjustments, write-offs, and denied amounts in accordance with payer contracts.
• Reconcile daily payment batches and ensure all postings balance to deposits.
• Work assigned A/R queues to follow up on outstanding claims with insurance payers and patients.
• Investigate and resolve unpaid, denied, or underpaid claims by contacting payers via phone or payer portals.
• Actively document workflows, processes, and system steps throughout the training period to create comprehensive SOPs.
• Review and process patient statements and balances as directed.
• Maintain organized and accurate billing records across all assigned accounts.
• Stay current on payer-specific billing requirements, coding updates, and compliance guidelines.
• Support month-end billing reconciliation and reporting.

Requirements

• Demonstrated experience in medical billing with a focus on payment posting and A/R follow-up.
• Strong working knowledge of the medical billing cycle from claim submission through payment reconciliation.
• Experience working with EOBs, ERAs, and payer denial codes.
• Ability to create clear, organized Standard Operating Procedures.
• Strong attention to detail and accuracy in all data entry and financial posting.
• Comfortable working independently and managing a billing workload remotely.
• Professional written and verbal communication skills.
• Experience with Availity and Greenway Health.
• Familiarity with ICD-10, CPT, and HCPCS coding as it relates to claim accuracy.
• Prior experience in a remote medical billing or virtual assistant capacity.

Benefits

• Training provided for specific workflows and systems.
• Opportunity to create organized SOPs for long-term team support.