Remote Otter LogoRemoteOtter

Administrative Assistant - Remote

Posted 1 week ago
Customer Service
Full Time
Philippines

Overview

We are seeking a highly detail-oriented Administrative Assistant to join our team in the logistics and fleet industry. This role requires a professional who is skilled in customer service, CRM management, and lead follow-up.

In Short

  • Handle inbound and outbound phone calls with professionalism.
  • Manage leads in HubSpot by updating statuses and sending email campaigns.
  • Draft and send timely, professional email responses to clients and leads.
  • Track and nurture leads through the pipeline.
  • Conduct research on vehicles and fleets to support client needs.
  • Maintain accurate records and provide updates on lead activity.

Requirements

  • Experience in customer service, sales coordination, or CRM management.
  • Strong knowledge or familiarity with HubSpot CRM.
  • Excellent communication skills with a customer-first attitude.
  • Strong organizational and multitasking skills.
  • Ability to research, analyze, and present information clearly.
  • Highly detail-oriented with strong follow-up skills.
  • Tech-savvy and comfortable working with online tools.

Benefits

  • Opportunity to work in a dynamic industry.
  • Supportive team environment.
  • Professional development opportunities.
Remote Raven logo

Remote Raven

Remote Raven is a healthcare-focused organization dedicated to ensuring efficient patient care through effective coordination and communication. The company specializes in managing prior authorizations for surgical procedures, working closely with insurance companies, healthcare providers, and patients to facilitate timely approvals and seamless scheduling. With a commitment to detail and proactive problem-solving, Remote Raven plays a critical role in enhancing operational efficiency and improving patient experiences.

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