Administrative Assistant - Remote

Overview

We are seeking a driven and customer-focused individual to join our litigation team in an administrative capacity, supporting client intake and assisting with case file organization.

In Short

• Serve as the first point of contact for clients regarding retainer agreements and case intake.
• Proactively call and follow up with clients to secure signed retainer agreements.
• Upload and organize case documents into the firm’s case management system.
• Assist attorneys and case managers with calendaring deadlines and appointments.
• Maintain accurate records of client interactions and case file updates.

Requirements

• Excellent verbal communication skills; comfortable speaking with clients by phone.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Strong commitment to learning and developing knowledge of litigation processes.
• Prior customer service or client-facing experience preferred.
• High school diploma or equivalent required; some college or administrative coursework a plus.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package, including health insurance and retirement plans.
• Unlimited paid time off (PTO).
• Opportunities for professional development and continuing legal education (CLE).
• A supportive work environment dedicated to teamwork and excellence in client service.