Sr. Enterprise Relationship Manager - Remote

Overview

The Senior Enterprise Relationship Manager is responsible for developing, maintaining, and strengthening long-term relationships with our strategic and major enterprise clients, ensuring our solutions align with clients’ business objectives and drive measurable value.

In Short

• Build and maintain relationships with strategic enterprise accounts.
• Utilize healthcare reimbursement expertise to support client success.
• Monitor and analyze key performance metrics.
• Identify growth opportunities and upsell/cross-sell.
• Collaborate with internal teams for seamless client support.
• Act as a client advocate within the organization.
• Manage project communications and deliverables.
• Provide strategic guidance to clients for platform optimization.
• Gather client feedback for continuous improvement.

Requirements

• Minimum 5 years of experience in relationship or account management.
• Preferred experience in healthcare reimbursement and payer relationships.
• Experience with payments, DSO, or SaaS is a plus.
• 4-year college degree in Business, Marketing, or related field.
• Proficiency with Salesforce or CRM tools.
• Familiarity with Microsoft Office and project management tools.
• Strong understanding of account health metrics.
• Excellent communication and interpersonal skills.
• Highly organized and capable of multitasking.
• Minimal travel required for key client engagements.

Benefits

• Competitive salary and benefits package.
• Opportunity to work with a leading healthcare technology company.
• Supportive and empowering work culture.
• Professional development opportunities.
• Flexible work environment.