Sales Support Specialist - Remote

Overview

The Sales Support Specialist will focus on supporting the growth of sales channels and ensuring a pleasant onboarding experience for merchants in a collaborative environment.

In Short

• Support the onboarding process for merchants.
• Collaborate with operations and various departments.
• Attention to detail and follow-through are crucial.
• Manage time effectively to meet service level agreements (SLA).
• Communicate with sales leaders and managers.
• Conduct customer outreach for data requests.
• Work on special projects as needed.
• Enroll payment and product orders in various platforms.
• Validate data efficiently by reviewing agreements.
• Demonstrate strong organizational skills.

Requirements

• Minimum three years of merchant/payment experience.
• Good written and verbal communication skills.
• Strong organizational and time management skills.
• High attention to detail and motivation.
• Ability to take ownership of results.

Benefits

• Competitive health, dental, and vision benefits.
• Guardian Hospital Indemnity coverage.
• Life and LTD insurance.
• 401(k) matching up to 3%.