Sales Support Specialist - Remote

Overview

The Sales Support Specialist at CDW is responsible for the day-to-day support and maintenance of customer accounts, ensuring high levels of customer satisfaction and maximizing sales capacity.

In Short

• Handle customer engagements as defined by the Account Director.
• Manage quotations and orders for products.
• Address initial customer queries and issues.
• Maintain product information and manage reporting tasks.
• Work with internal departments and vendors to develop client opportunities.
• Assist with product returns and catalog updates.
• Utilize internal tools for account management.
• Build rapport with customers and partners.
• Demonstrate strong time management and prioritization skills.
• Grow a successful career within CDW.

Requirements

• PC literacy with proficiency in Word, Excel, and Outlook.
• Understanding of the IT industry sales channel.
• Strong analytical and problem-solving skills.
• Experience in a commercial environment preferred.
• Excellent interpersonal and communication skills.
• Strong attention to detail and business acumen.
• Ability to adapt and prioritize tasks effectively.
• Ambitious to grow within the company.

Benefits

• Opportunity to work in a leading technology solutions provider.
• Collaborative work environment focused on growth.
• Equal opportunity employer with a diverse workforce.
• Support for career development and training.
• Engagement in complex IT business challenges.