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Sales Support Specialist - Remote

Posted 2 days ago
Sales / Business
Full Time
Philippines

Overview

The Sales Support Specialist will provide essential support to partners and customers in the wholesale telecommunications industry, ensuring satisfaction through excellent service and effective sales processes.

In Short

  • Work Monday – Friday (07:00 AM - 04:00 PM PHT)
  • Manage sales support and customer service tasks
  • Utilize Salesforce CRM for record-keeping
  • Prepare quotations and respond to service requests
  • Serve as a key point of contact for partners and customers
  • Address customer inquiries and resolve issues
  • Collaborate with internal teams to enhance sales initiatives
  • Process orders accurately and timely
  • Track and report key performance metrics
  • Support Sales Team in driving sales targets

Requirements

  • Proven experience in sales support or customer service
  • Understanding of the wholesale telecommunications industry
  • Excellent communication and interpersonal skills
  • Ability to manage multiple tasks effectively
  • Proficiency in CRM software (Salesforce or Dynamics)
  • Strong skills in Microsoft Office Suite

Benefits

  • Work from home (WFH)
  • Medical, dental coverage, and life insurance from day 1
  • Paid vacation and sick leave with quarterly sick leave conversion
  • Competitive salary package and annual appraisal
  • Financial assistance program
  • Mandatory government benefits and 13th month pay
  • Regular company events and work-life balance
  • Career growth opportunities
ConnectOS logo

ConnectOS

ConnectOS is a leading provider of offshore talent, specializing in delivering premium resourcing and productivity solutions to organizations in Australia, New Zealand, the US, Canada, and the UK. Established over a decade ago, ConnectOS has rapidly grown to become one of the fastest-growing offshoring companies globally. The company is dedicated to helping clients optimize their business operations and activate their capability strategies through innovative resourcing solutions. With a vibrant and modern work environment located in the heart of Manila, Philippines, ConnectOS fosters high employee engagement and satisfaction. The company is committed to professional development, offering competitive benefits and opportunities for growth, making it an employer of choice in the industry.

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