Remote Otter LogoRemoteOtter

Sales Support Specialist - Remote

Posted 41 weeks ago
Sales / Business
Full Time
USA

Overview

The Sales Support Specialist administers the onboarding process for new dealer and manufacturer credit line requests, ensuring a satisfactory applicant/customer experience while maintaining data accuracy.

In Short

  • Contact prospects to obtain required information for onboarding.
  • Validate and input account data into the system of record.
  • Ensure compliance with legal, credit, and policy requirements.
  • Lead prospects through the onboarding cycle from application to activation.
  • Maintain tracking, reporting, and forecasting of active pipeline.
  • Expand and maintain product and brand knowledge.
  • Collaborate with internal and external customers.
  • Handle onboarding related tasks and special projects as needed.

Requirements

  • Bachelor’s Degree in business, finance, or economics.
  • 3+ years of experience in a customer-facing role or in banking/finance.
  • Exceptional attention to detail and organizational skills.
  • Excellent verbal and written communication skills.
  • Problem-solving skills.
  • 1-3 years of experience in sales, finance, or customer support.
  • Working knowledge of Salesforce and Credit basics.
  • Familiarity with UCCs.
  • Bilingual in French preferred.
  • Proficiency in Excel.

Benefits

  • Health insurance coverage.
  • Wellness program.
  • Life and disability insurance.
  • Retirement savings plan.
  • Paid leave programs and holidays.
  • Paid time off (PTO).
  • Incentive compensation plan eligibility.

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