Sales Support Specialist - Remote

Overview

Are you passionate about delivering exceptional client experiences and excelling in a fast-paced environment? Book With Mel is seeking a dedicated Sales Support Specialist to join our dynamic team. As a key player in the company, you’ll work closely with our founder, Melanie, to ensure seamless event planning and sales support for our clients.

In Short

• Manage client inquiries and assist with reservations.
• Provide tailored recommendations for events.
• Create customized offers based on client preferences.
• Negotiate deals to deliver best value for clients.
• Organize group events and coordinate with venues.
• Track client interactions and sales in CRM.
• Suggest improvements to streamline processes.
• Collaborate with the team to meet client needs.
• Maintain high accuracy and attention to detail.
• Work in a fast-paced, dynamic environment.

Requirements

• Proactive and resourceful with problem-solving skills.
• Strong organizational skills and attention to detail.
• Prior sales or customer service experience preferred.
• Excellent written and verbal communication skills.
• Ability to handle high-pressure situations positively.
• Familiarity with CRM tools and productivity software.
• Experience in event planning or hospitality is a plus.
• Team-oriented with collaborative skills.

Benefits

• Growth opportunities for career advancement.
• Dynamic work environment in nightlife and events.
• Supportive and motivated team atmosphere.
• Competitive salary with performance-based incentives.
• Flexible hours around peak event times.