Customer Support Specialist (Incident Resolution) - Remote

Overview

Join a fast-growing international travel-tech company as a Customer Support Specialist (Incident Resolution) to help keep clients happy and operations smooth.

In Short

• Be part of an awesome team in a travel-tech company.
• Help clients with incident resolution.
• Work in a fast-paced environment.
• Opportunities for growth within the company.
• Passionate about travel and technology.
• Focus on customer satisfaction.
• Collaborate with a fantastic team.
• Problem-solving is key to the role.
• Support operations to ensure smooth functioning.
• Engage with clients to resolve issues effectively.

Requirements

• Experience in customer support.
• Strong problem-solving skills.
• Ability to work in a team.
• Passion for travel and technology.
• Excellent communication skills.
• Ability to handle incidents efficiently.
• Willingness to learn and grow.
• Adaptability in a fast-paced environment.
• Customer-focused mindset.
• Experience in travel industry is a plus.

Benefits

• Opportunity to work remotely.
• Dynamic work environment.
• Growth opportunities within the company.
• Supportive team culture.
• Engaging work in the travel sector.
• Flexible working hours.
• Access to travel-related perks.
• Continuous learning and development.
• Health and wellness benefits.
• Competitive salary package.