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Customer Support Specialist (Incident Resolution) - Remote

Posted 32 weeks ago
Customer Service
Full Time
Peru

Overview

As a Customer Support Specialist (Incident Resolution) at RateHawk, you will play a crucial role in ensuring client satisfaction and smooth operations within our travel-tech company.

In Short

  • Join a fast-growing international travel-tech company.
  • Be part of an awesome team with a fantastic culture.
  • Help keep clients happy and operations smooth.
  • Engage in problem-solving and customer support.
  • Opportunities for growth within the company.

Requirements

  • Passion for helping people.
  • Strong problem-solving skills.
  • Experience in customer support is a plus.

Benefits

  • Work in a dynamic and supportive environment.
  • Opportunities for professional development.
  • Be part of a culture that values teamwork and innovation.
RateHawk logo

RateHawk

RateHawk, founded in 2016 and part of the Emerging Travel Group, is a rapidly growing travel-tech company that serves the B2B travel market. With a mission to innovate and simplify travel, RateHawk provides a comprehensive platform for travel agents, tour operators, and corporate clients, offering over 1.8 million accommodation options, as well as services for car rentals, transfers, and more. The company is dedicated to enhancing the travel experience for both individuals and professionals across more than 220 markets worldwide.

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