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Customer Support Specialist (Incident Resolution) - Remote

Posted 39 weeks ago
Customer Service
Full Time
Argentina

Overview

Join a fast-growing international travel-tech company as a Customer Support Specialist (Incident Resolution) to help keep clients happy and operations smooth.

In Short

  • Be part of an awesome team in a travel-tech company.
  • Help clients with incident resolution.
  • Work in a fast-paced environment.
  • Contribute to a fantastic company culture.
  • Opportunities for personal and professional growth.
  • Passion for travel and technology is essential.
  • Focus on customer satisfaction.
  • Problem-solving skills are crucial.
  • Work remotely from Argentina.
  • Join a supportive and dynamic team.

Requirements

  • Experience in customer support roles.
  • Strong communication skills.
  • Ability to resolve incidents effectively.
  • Familiarity with travel technology is a plus.
  • Problem-solving mindset.
  • Ability to work independently.
  • Fluency in English.
  • Willingness to learn and adapt.
  • Team player attitude.
  • Customer-oriented approach.

Benefits

  • Competitive salary.
  • Flexible working hours.
  • Remote work opportunities.
  • Supportive team environment.
  • Growth and development opportunities.
  • Passionate and dynamic company culture.
  • Access to travel-related perks.
  • Health and wellness benefits.
  • Work-life balance.
  • Recognition and rewards for performance.
RateHawk logo

RateHawk

RateHawk, founded in 2016 and part of the Emerging Travel Group, is a rapidly growing travel-tech company that serves the B2B travel market. With a mission to innovate and simplify travel, RateHawk provides a comprehensive platform for travel agents, tour operators, and corporate clients, offering over 1.8 million accommodation options, as well as services for car rentals, transfers, and more. The company is dedicated to enhancing the travel experience for both individuals and professionals across more than 220 markets worldwide.

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