Account Manager - Taiwan - Remote

Overview

As an Account Manager, you will play a pivotal role in maintaining and developing relationships with our clients and consolidating our presence on the local market.

In Short

• Expand and consolidate presence in the assigned territory;
• Maintain and develop our relationship with signed partners (tour operators, travel agencies, travel management companies, OTAs) in order to increase their performance;
• Collaborate with the sales team to identify and grow opportunities within the territory;
• Follow-up with existing and new partners in order to provide system training;
• Position the brand within the travel trade through ongoing product presentations and networking events;
• Address incident issues, ensuring partners support;
• Payments control: oversee and ensure accuracy in transaction processing;
• Spend approximately 40% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
• Provide market & competitive environment analysis;
• Provide regular comprehensive reporting through CRM and internal systems;
• Maximize and develop API deals with the potential and existing partners.

Requirements

• Proven experience in account management or sales;
• Strong communication and interpersonal skills;
• Ability to analyze market trends and competitor activities;
• Familiarity with CRM software;
• Willingness to travel for business purposes;
• Fluency in English and Mandarin;
• Knowledge of the travel industry is a plus;
• Strong organizational skills and attention to detail;
• Ability to work independently and as part of a team;
• Proficiency in Microsoft Office Suite.

Benefits

• Work remotely from Taiwan;
• Opportunities for professional development;
• Dynamic and supportive work environment;
• Competitive salary and benefits package;
• Travel opportunities within the role;
• Access to innovative travel products;
• Health and wellness programs;
• Flexible working hours;
• Collaborative team culture;
• Networking opportunities in the travel industry.