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Fraud Operations Specialist - Remote

Posted Yesterday
Finance / Legal
Full Time
USA
$72,000 - $132,000/year

Overview

As a member of Ramp's Fraud Operations team, you will play a pivotal role in safeguarding the company and its customers against fraudulent activities. This position involves analyzing new account applications, monetary and non-monetary transaction activity to identify and mitigate risks associated with first-party and third-party fraud.

In Short

  • Analyze new account applications to detect potential fraud patterns.
  • Evaluate transactional activity, identifying anomalies indicative of fraudulent behavior.
  • Investigate alerts of first-party and third-party fraud with comprehensive documentation.
  • Collaborate with internal teams to resolve fraud-related issues.
  • Communicate with customers to verify account activity and resolve disputes.
  • Liaise with external stakeholders to support investigations.
  • Stay updated on emerging fraud trends and regulatory requirements.
  • Perform root cause analyses and document control breakdowns.
  • Document procedures and identify opportunities for process improvement.

Requirements

  • Minimum 2 years of experience in fraud prevention or investigations.
  • Experience within consumer/corporate/small business cards, payments, or related industries.
  • Excellent collaboration and communication skills.

Benefits

  • 100% medical, dental & vision insurance coverage.
  • 401k with employer match.
  • Flexible PTO.
  • Fertility HRA support.
  • WFH stipend for home office needs.
  • Wellness stipend.
  • Parental Leave.
  • Relocation support to NYC or SF.
  • Pet insurance.
Ramp logo

Ramp

Ramp is a cutting-edge financial operations platform that aims to streamline and enhance the financial processes of businesses, helping them save both time and money. Launched in 2019, Ramp integrates various financial services, including corporate cards, expense management, bill payments, vendor management, and accounting automation, into a single comprehensive solution. With over 25,000 clients ranging from family-owned farms to e-commerce giants and space startups, Ramp has successfully saved its users $1 billion and 10 million hours. The company is recognized as the fastest-growing corporate card and bill payment platform in the U.S., facilitating over $35 billion in purchases annually. Backed by prominent investors such as Sequoia, Stripe, and Goldman Sachs, Ramp boasts a team of experts from leading financial and technology firms. The company has received accolades from Fast Company, LinkedIn, Forbes, CNBC, and TIME Magazine for its innovative approach and impact in the financial technology sector.

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