Business Operations Manager - Marketing - Remote

Overview

Ramp is in a critical phase of growth - your core responsibility is to help build and set the operating system for our Marketing organization, and ensure that all our efforts are coordinated to have the greatest possible impact.

In Short

• Facilitate strategic planning and coordination of Marketing efforts to ensure projects meet established goals and KPIs.
• Create systems (both automated and manual) and playbooks to make our teams more efficient.
• Oversee the planning and execution of key marketing initiatives, ensuring timely delivery, clear performance metrics, and cross-team collaboration.
• Monitor and evaluate Marketing performance against targets, highlighting areas of concern, and proactively identify strategies to address performance gaps.
• Evaluate, implement, and drive adoption of tooling in partnership with our Business System and Growth Platform teams.
• Collaborate with our Data, Business Systems, and Strategic Finance teams to track campaign performance and attribution.
• Foster a culture of experimentation, automation, collaboration, and continuous improvement.

Requirements

• Strong attention to detail.
• Exceptional written and verbal communication skills.
• Experience managing complex projects across stakeholders.
• Strong systems thinking and understanding of bottlenecks.
• Ability to operate at both high-level and detailed levels.
• Strong cross-functional working relationships.
• Self-motivated and able to work independently.
• Ability to collaborate effectively with cross-functional teams.
• 3-5 years of working experience preferred.

Benefits

• 100% medical, dental & vision insurance coverage for you.
• 401k with employer match.
• Flexible PTO.
• Fertility HRA (up to $5,000 per year).
• WFH stipend to support your home office needs.
• Wellness stipend.
• Parental Leave.
• Relocation support to NYC or SF.
• Pet insurance.