Account Manager (Healthcare/SaaS/EHR) - Remote

Overview

As a key member of the Raintree growth organization, the Account Manager is responsible for identifying, developing, and closing expansion opportunities within our existing client base. This quota-carrying role is focused on driving annualized revenue through consultative selling of proprietary and third-party solutions across our suite of EHR/PM software, SaaS offerings, Revenue Cycle Management (RCM) services, and 3rd party partner products. You will work closely with cross-functional teams to uncover needs, propose value-driven solutions, and ensure long-term client growth and success within your assigned territory.

In Short

• Own and manage a defined book of business across mid-sized to large outpatient therapy practices, with full accountability for quarterly and annual revenue targets.
• Drive client retention and revenue growth by identifying upsell, cross-sell, and add-on opportunities.
• Proactively generate and qualify leads through outbound efforts and inbound channels.
• Lead the full sales cycle from discovery through close.
• Maintain accurate sales data in CRM (Salesforce) and deliver timely forecasts.
• Stay current on Raintree’s evolving product suite and industry trends.
• Partner closely with Customer Success and other teams to support client retention.
• Serve as a voice of the customer internally to shape strategy.
• Up to 40% travel to client sites and industry events.

Requirements

• Bachelor’s degree or equivalent work experience.
• 3+ years of successful healthcare sales/account management experience.
• Proven track record of meeting or exceeding quota in a SaaS or healthcare environment.
• Strong knowledge of EHR, practice management systems, or revenue cycle operations.
• CRM proficiency (Salesforce preferred); skilled in Google Workspace and MS Office Suite.
• Excellent written and verbal communication skills.
• Strong business acumen and consultative sales approach.

Benefits

• Remote Work/Work From Home.
• Paid Time Off/11 Paid Holidays/Year-End Holiday Break.
• Health, Dental, Vision, HSA/FSA.
• 401K with Company Match.
• Disability & Life Insurance.
• Employee Assistance Program.
• Paid Parental Leave.