Debt Collection Specialist - Remote

Overview

Raiffeisen Bank is the largest Ukrainian bank with foreign capital, dedicated to building and enhancing the banking system of our country for over 30 years.

In Short

• Work with debtor clients of the Bank via phone to resolve credit debts.
• Consult clients on possible debt repayment options and motivate them to pay.
• Input results of phone negotiations into software.

Requirements

• Fluent in Ukrainian.
• No speech defects.
• Basic PC knowledge.
• Conflict management skills.
• Result-oriented and customer-focused.

Benefits

• Competitive salary with annual bonuses for personal contributions.
• Social package: official employment, 28 days of paid vacation, additional paternity leave, and material assistance for parents with newborns.
• Comfortable working conditions: hybrid work format, offices equipped with shelters and generators, modern equipment.
• Wellbeing program: medical insurance from day one, consultations with psychologists, nutritionists, or lawyers, discounts on sports and shopping, family days.
• Training and development: access to over 130 online training resources; corporate training programs.
• Great team environment encouraging curiosity, talent, and innovation.
• Career opportunities for internal advancement.
• Support program for defenders: job security for mobilized employees.