Senior Debt Collection Specialist - Remote

Overview

We’re on the lookout for an experienced Debt Collection Specialist to join our fast-growing FinOps team at Nivoda. In this key role, you’ll work closely with our Accounts Receivable and in-house Credit teams to ensure the smooth running of our financial operations as we continue to scale globally.

In Short

• Take ownership of aged debt accounts.
• Communicate regularly with clients to negotiate repayment plans.
• Maintain accurate records of all collection activities.
• Partner with finance teams to report on debt performance.
• Understand customer contracts to support collections.
• Stay informed on industry best practices.
• Collaborate with internal teams to improve AR processes.
• Contribute to projects focused on refining collection strategies.

Requirements

• A minimum of 3 years experience in debt collection or credit roles.
• Strong understanding of Accounts Receivable processes.
• Experience with aged debt management and repayment strategy.
• Familiarity with financial systems for tracking collections.
• Excellent communication skills in English.
• Flexibility to work across time zones.
• Proficient in maintaining a professional demeanor during collections.
• Familiarity with workflow tools (e.g. Notion, Salesforce).

Benefits

• A fast-paced, global work environment.
• Collaboration with international teams.
• Opportunity to join a high-growth scale-up.
• Flexibility with remote working.
• Generous holiday allowance.
• Medical aid via Discovery.
• A culture that values passion, ownership, and learning.