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Debt Collection Specialist (m/f/d) - Remote

Posted 3 weeks ago
Customer Service
Full Time
Germany

Overview

The UAI Group offers market-leading local and cross-border debt collection for municipalities and private companies in the area of traffic-related fees and administrative charges across Europe.

In recent years, we have become one of the leading specialists in the international identification of affected vehicle owners and the collection of unpaid fees.

To strengthen our team, we are looking for a dedicated individual for the area of debt collection management.

In Short

  • Processing and monitoring open claims both domestically and internationally
  • Written and telephone communication with debtors
  • Professional advice to debtors
  • Ensuring the quality requirements of the client and customer satisfaction
  • Recording business transactions in the company software
  • Supporting the further development of our internal processes in debt collection management

Requirements

  • Completed commercial training or comparable qualification
  • Initial professional experience in the area of debt collection is an advantage
  • Good MS Office skills, especially Excel
  • Careful, structured, and independent working style
  • Strong communication skills, teamwork, and assertiveness
  • Good knowledge of German, English skills are an advantage

Benefits

  • Diverse tasks with international relevance
  • Motivated, collegial team with flat hierarchies
  • Home office option
  • Employee events and small daily treats
  • Opportunities for further training and development
  • Subsidized company pension scheme
  • Bonus card with €50 shopping credit per month
  • 27 days of vacation, increasing to 32 days annually
  • Free drinks and fruits
  • Free parking
UAI logo

UAI

UAI is a leading firm specializing in local and cross-border debt collection services for municipalities and private companies across Europe, particularly in the area of traffic-related fees and administrative charges. Over the years, UAI has established itself as a top expert in the international identification of affected vehicle owners and the collection of unpaid fees. The company prides itself on providing a strong, collegial environment with a motivated and modern workplace atmosphere, ensuring high-quality service and customer satisfaction.

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