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Contact Center Operator for Business Banking - Remote

Posted 7 days ago
Customer Service
Full Time
Ukraine

Overview

The Raiffeisen Contact Center is a leader in customer service quality in the banking sector. Start building your career and realizing your potential in a large international business!

In Short

  • Join a leading contact center in the banking industry.
  • Opportunity to build a career in a large international company.
  • Focus on customer service and client satisfaction.
  • Work in a dynamic and supportive environment.
  • Engage with clients in business banking.
  • Receive training and development opportunities.
  • Collaborate with a team of professionals.
  • Contribute to enhancing customer experience.
  • Handle customer inquiries and provide solutions.
  • Utilize communication skills effectively.

Requirements

  • Strong communication skills.
  • Experience in customer service is a plus.
  • Ability to work in a team.
  • Interest in banking and finance.
  • Proficient in Ukrainian and Russian languages.
  • Problem-solving skills.
  • Flexibility to adapt to changing environments.
  • Willingness to learn and grow.
  • Basic computer skills.
  • Customer-oriented mindset.

Benefits

  • Competitive salary.
  • Health insurance.
  • Professional development programs.
  • Supportive work environment.
  • Opportunities for career advancement.
  • Team-building activities.
  • Flexible working hours.
  • Work-life balance initiatives.
  • Access to banking services.
  • Employee discounts.
Raiffeisen Bank Ukraine logo

Raiffeisen Bank Ukraine

Raiffeisen Bank Ukraine is the largest Ukrainian bank with foreign capital, operating for over 30 years to build and enhance the banking system of the country. With a workforce of more than 5,500 employees, including one of the largest product IT teams in the region, the bank serves over 2.7 million clients, providing quality services and innovative banking solutions. Raiffeisen Bank is recognized for its commitment to employee development, diversity, and community support, making it a top employer in Ukraine. The bank is also a significant contributor to the economy and humanitarian efforts, emphasizing the importance of its people and their growth.

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