Collection Specialist - Remote

Overview

The Collection Specialist supports the effective management of the revenue cycle process and ensures the accurate and timely collection of sales to third party payers.

In Short

• Manage assigned accounts and ensure the timeliness and accuracy of billing, collections, and payment activity
• Verification that a claim is on file
• Follow up with the payer due to lack of payment
• Investigation of denials
• Coordination with the billers to address billing issues
• Preparation of correspondence, such as appeals, to fight for payment
• Review of posted payments for accuracy
• Document all communication related to collection actions
• Follow up every 30 days with relevant parties to ensure payment
• Alert the Manager of Collections of potential payment issues

Requirements

• High School Diploma
• 2+ years of experience in accounting, collections, and medical billing
• Knowledge of payment posting process preferred
• Knowledge of medical insurance claims procedures preferred
• Strong customer service and interpersonal skills
• Oral and written communication skills
• Proficient in M.S. Office
• Able to research claim information
• Time management and organizational skills
• Excellent problem-solving skills

Benefits

• Work in a fast-paced environment
• Opportunity for team activities/trainings
• Engage with a variety of stakeholders
• Supportive management
• Potential for career advancement