Account Manager - UK&I - Remote

Overview

As a remote-first company, Quantum Metric is looking for an Account Manager to create long-term, trusting relationships with customers, oversee a portfolio of assigned clients, and develop new business opportunities.

In Short

• Remote-first company culture focused on diversity and inclusion.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximize profits.
• Develop trusted advisor relationships with key accounts.
• Ensure timely and successful delivery of solutions according to customer needs.
• Collaborate with internal teams to improve customer experience.
• Forecast and track key account metrics.
• Assist with challenging client requests or issue escalations.
• Account management experience required.
• Experience in SaaS and digital analytics is an asset.

Requirements

• Proven track record in account management or sales.
• Ability to thrive in a start-up environment.
• Strong communication and presentation skills.
• Experience with Salesforce and G Suite/MS Office.
• BA/BS degree in Business Administration or relevant field.
• Industry knowledge in Financial Services, Telco, Insurance, Healthcare, and Retail.
• Willingness to travel 25% of the time.
• English speaking required; Italian or Spanish a plus.

Benefits

• Coaching and training programs for career development.
• Regular company-wide events and seasonal challenges.
• Employee Resource Groups for diverse discussions.
• Opportunities to work with recognized brands.
• Supportive and engaging work environment.