Bilingual Customer Success Business Consultant - Remote

Overview

As a Bilingual Customer Success Business Consultant at Quantum Metric, you will help enterprise clients unlock the full potential of the Quantum Metric platform, ensuring they realize measurable business value and long-term success through partnerships.

In Short

• Drive strategic customer outcomes for large enterprise accounts.
• Deliver tailored training and enablement for customers.
• Surface actionable insights from complex data.
• Establish mastery of the Quantum Metric platform.
• Provide thought leadership on industry best practices.
• Elevate the team through knowledge sharing and support.
• Proactively mitigate risks across customer accounts.
• Fluency in English and Spanish is required.
• 2+ years of experience in digital analytics or consulting.
• Strong communication and organizational skills.

Requirements

• Fluency in both English and Spanish.
• 2+ years of experience in digital analytics or consulting.
• Ability to work with large datasets to uncover insights.
• Self-starter mentality and proactive approach.
• Strong client-facing leadership and consulting skills.
• Exceptional verbal and written communication abilities.
• Strong organization and adaptability skills.
• Willingness to travel up to 10% for onsite customer visits.
• Align with EMEA Central European Time zone for collaboration.

Benefits

• Diverse and inclusive company culture.
• Coaching and training programs for career development.
• Regular company-wide events and local outings.
• Employee Resource Groups for community support.
• Opportunity to work with recognized global brands.