Remote Otter LogoRemoteOtter

Bilingual Customer Support Consultant - Remote

Posted Yesterday
Customer Service
Full Time
Morocco

Overview

Join our Customer Support Consultant team and thrive in a multicultural and multilingual environment while enjoying the flexibility of working from home.

In Short

  • Respond to customer inquiries via email, calls, and chats.
  • Build long-lasting relationships with customers.
  • Meet team KPIs.
  • Stay updated with cutting-edge technology.
  • Handle sensitive customer information securely.
  • Apply customer happiness practices.
  • Communicate with developers and other IT departments.

Requirements

  • Excellent English and French skills (C1-C2).
  • Minimum of 1 year in customer support.
  • Strong analytical and research skills.
  • Positive and proactive attitude.
  • Personal laptop with at least 8GB RAM and stable internet.

Benefits

  • Flexible schedule.
  • Opportunity to work fully remotely.
  • Inclusive international environment.
  • Compensation in USD.
  • Bonuses for referring friends.
  • Paid intensive training.
  • Work-life balance.
  • Supportive management focused on growth.
  • Opportunities for self-development.
SupportYourApp logo

SupportYourApp

SupportYourApp is a leading Support-as-a-Service company that specializes in providing secure technical and customer support services for tech companies worldwide. Established in 2010, the company has grown to become an industry leader in premium outsourced customer support, operating across eight global hubs and serving clients from over 30 countries in more than 60 languages. With a strong emphasis on a People First management approach, SupportYourApp fosters a multicultural and multilingual work environment, prioritizing the well-being and development of its team members. The company is committed to inclusivity and offers flexible remote work opportunities, making it an ideal place for individuals from diverse backgrounds to thrive.

Share This Job!

Save This Job!

Similar Jobs:

SupportYourApp logo

Customer Support Consultant - Remote

SupportYourApp

1 week ago

Join our team as a Customer Support Consultant and thrive in a multicultural and multilingual environment while working remotely.

South Africa
Full-time
Customer Service
SupportYourApp logo

Customer Support Consultant - Remote

SupportYourApp

6 weeks ago

Join our team as a Customer Support Consultant and thrive in a multicultural and multilingual environment while enjoying your home office.

Argentina
Full-time
Customer Service
SupportYourApp logo

Customer Support Consultant - Remote

SupportYourApp

6 weeks ago

Join our team as a Customer Support Consultant and thrive in a multicultural environment while working remotely.

India
Full-time
Customer Service
SupportYourApp logo

Customer Support Consultant - Remote

SupportYourApp

6 weeks ago

Join our team as a Customer Support Consultant in a remote role, providing exceptional support in the blockchain sector.

Uzbekistan
Full-time
Customer Service
SupportYourApp logo

Customer Support Consultant - Remote

SupportYourApp

6 weeks ago

Join our Customer Support Consultant team to provide exceptional support in a remote, multicultural environment.

Philippines
Full-time
Customer Service