User Experience Consultant - Remote

Overview

The User Experience (UX) Consultant plays a critical role in ensuring that new customers quickly realize value from the Quantum Metric platform by establishing foundational user interface configurations that drive adoption from the very start of onboarding.

In Short

• Drive successful onboardings for new and existing customers.
• Implement optimal subscription configurations tailored to industry needs.
• Provide early, actionable insights post-deployment.
• Track and monitor onboarding progress using GuideCX.
• Ensure quality and best practice alignment during onboarding.
• Innovate and enhance onboarding processes.
• Support large-scale optimization initiatives.
• Enable and upskill the team through training and knowledge sharing.

Requirements

• 1+ years in a digital analytics role with knowledge of UI setup.
• Strong analytical skills with experience in quantitative datasets.
• Excellent organizational and time management skills.
• Self-starter mentality in fast-paced environments.
• Strong verbal and written communication skills.
• Willingness to travel 5-10%.

Benefits

• Remote-first company culture.
• Coaching and training programs for career development.
• Employee Resource Groups for diverse backgrounds.
• Regular company-wide events and local outings.