Account Management Manager - Remote

Overview

We are looking for a Manager within our Account Management team to create long-term relationships with our customers, while mentoring and managing a team of Account Managers in their region.

In Short

• Oversee a portfolio of assigned customers.
• Develop new business from existing clients.
• Actively seek new expansion opportunities.
• Develop strong relationships with customers.
• Connect with key business executives and stakeholders.
• Collaborate on strategic account plans.
• Answer client queries and identify new business opportunities.
• Liaise with cross-functional internal teams.
• Achieve quotas while keeping clients satisfied.
• Familiarity with account management software and digital analytics.

Requirements

• Experience in account management.
• Strong communication skills.
• Ability to mentor and manage a team.
• Understanding of consumer behavior.
• Proficiency in CRM tools.
• Ability to meet retention and expansion goals.
• Experience in developing strategic account plans.
• Collaborative mindset.
• Passion for customer satisfaction.
• Willingness to learn and adapt.

Benefits

• Diverse and inclusive culture.
• Coaching and training programs.
• Regular company-wide events.
• Employee Resource Groups.
• Opportunities for career advancement.
• Supportive work environment.
• Flexible work arrangements.
• Engaging company activities.
• Focus on employee well-being.
• Connection with recognized brands.