Manager, PMP Account Management - Remote

Overview

The Manager, PMP Account Management role is responsible for overseeing a team of PMP Account Managers who run the day-to-day operations for our customers to deliver a renowned customer experience. The team drives satisfaction, revenue, and stickiness on Nexxen SSP, increasing customer advocacy along the way.

In Short

• Lead a team of skilled PMP Account Managers.
• Prioritize continued education with your team.
• Identify areas for improvement and redefine processes.
• Establish communication channels for effective management.
• Manage the onboarding process for new hires.
• Have a deep understanding of Nexxen’s products.
• Act as a point of escalation for the team.
• Responsible for conflict resolution and problem-solving.
• Attend meetings with key customers for support.
• Drive operational efficiencies and best practices.

Requirements

• Bachelor’s degree.
• 5+ years of experience in programmatic ad operations.
• 1+ years of managing direct reports.
• Ability to identify and delegate projects.
• Ability to make swift decisions in a changing environment.
• Experience working with large data sets.
• Strong organizational and planning skills.
• Excellent communication and presentation skills.
• Self-starter capable of thriving in a fast-paced environment.

Benefits

• Medical, dental, and vision insurance.
• Disability insurance.
• 401(k) plan.
• Parental leave.
• Discretionary time off.
• Company-paid holidays.