ServiceNow Team Manager - Remote

Overview

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

In Short

• Foster growth and potential as the senior mentor for team admins and developers
• Own initiatives across multiple departments
• Work with diverse teams to align solutions with business needs
• Stay current with tech trends and agile in your approach
• Drive company impact as you prioritize user experience
• Measure and monitor system performance

Requirements

• 7+ years in ServiceNow administration or development with deep architecture knowledge
• Experience in managing CSDM & establishing and maintaining Data Governance standards
• Prior experience in implementing and augmenting the ServiceNow platform in the areas of ITSM and HR Service Management/Employee Center
• Excellent communication and collaboration skills
• Leadership experience in leading, managing or mentoring development teams
• Problem-solving and strategic thinking capabilities
• Experience running a lean organization that is focused on driving immediate impact
• Relevant ServiceNow certifications highly desirable

Benefits

• Wellness Reimbursement of $300 per quarter for wellness activities
• $1800 Experience Bonus to enjoy an experience of your choice
• Access to ServiceNow on-demand courses & certifications